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Can't downgrade from Education

I keep getting the attached error message. Nobody is able to use my app at the moment - any help would be much appreciated!

  • General
  • Cloud
710h ago

Can't DOWNgrade since project resources couldnt be loaded..

ahhh help meeeee

  • Cloud
69h ago

Having trouble downgrading from education plan

I'm getting this error message when attempting to downgrade.

  • Cloud
21h ago

Haven Vidisha

  • Messaging
0

Blocked Project

I recently upgraded from the GitHub Student plan to the Starter plan, but my project is still blocked. I have also raised a support ticket regarding this issue. Could you please let me know what might...

  • Web
45h ago

Education plan expires today, can’t open projects, need extension (Org ID 6978b008552f1007c

Hi, my Education plan expires today (1 Nov). I can’t open any of my projects in the console, and the plan change page crashes with “Minified React error #185”. My site, which serves free exam papers t...

  • Web
  • Cloud
411h ago

Storage still shows 4.8 GB after deleting Site deployments; project suspended

I had used around 4.8 GB of storage (Old Deploys mainly) but I had to clear up some space, because my limit was 2GB so I did, then after that I waited in the Billing Site to update the Usage but it's ...

  • Web
  • Storage
  • Cloud
118h ago

Can't downgrade and need access to data.

Either fix the resource loading error or just give temporary access without forcing to downgrade since this page is broken as hell. Thanks. (I really need a backup because it is a very important publ...

  • Cloud
131h ago

Temporary 24-Hour Access Request to Backup Project TECNIDRIVE

Hello Appwrite Support Team, My project TECNIDRIVE is currently blocked from downgrading from the Education plan to the Free plan because resource audit checks are failing on the console. I need to ...

  • Web
  • Cloud
31h ago

Self-hosted: Create organization gone?

How do I create a new Organization within Appwrite 2.6.2? I just updated my self-hosted instance and see no way in the console to add a new Organization? I have 7 orgs already, and I used to add one s...

  • Self Hosted
  • General
  • REST API
710h ago

Formal objection – retroactive termination of Education plan for existing organization

Hello Appwrite team, I formally object to the retroactive change of the Education plan terms applied to my organization (ID: 6a102a114cabfc606aa5). I joined the Appwrite Education program on 22 May ...

  • Tools
  • Web
  • Cloud
53h ago

Facing issues with Sites after plan degradation

Hi, I recently downgraded my plan to free, and I had a lot of site deployments which were active and taking about 9 GB. I deleted them. Now the usage should be well below the limit, but it is not bei...

  • Sites
  • Web
  • Cloud
31d ago

Unable to add a new app and access my activity logs

From yesterday, I've been trying to add a new app (web app > Next.js), and I'm getting this: `You do not have permission to access this resource.` Also, my activity section is dead since yesterday. N...

  • Cloud
312h ago

Any plans to implement fast2SMS.

https://github.com/appwrite/appwrite/pull/9263

  • Self Hosted
  • Flutter
31d ago

[Resolved] Facing this error while deploying to vercel, works fine locally

# Invalid \`success\` param: Invalid URI. Register your new client (ontowrite.vercel.app) as a new Web platform on your project console dashboard In deployed app, the moment I click ‘Sign in with app...

  • Resolved
  • Web
41d ago

Unable to Access Data/Migration

Please help me I am unable to access my projects, I am unable to access my data to download it, could you atleast provide me export of all the users, db, storage etc. I am migrating my data from cloud...

  • Self Hosted
  • Cloud
310h ago

[RESOLVED] Missing paused project after inactivity

Hi team, I am trying to access an inactive project that was paused on the Free tier. However, it does not appear under my original organization (Managefi) or any of the default organizations in my d...

  • Resolved
  • Cloud
52d ago

[RESOLVED] Row error on the cloud

like on the specific table i don't see the rows but on other table i can able to see and edit or other things

  • Resolved
  • Databases
  • Cloud
83d ago

Published the app using appwrite site, authorization fails Unexpected token '<', "<!doctype

I have a very typical issue "it works on my machine" .I am building an app using Auth, Database and Storage modules. The authentication works perfectly in my local machine, however I published this u...

  • Databases
  • Auth
  • Web
  • Cloud
32d ago

Multimonth Pricing

Hi team, is there a discount in the pricing if one chooses to go multimonth, say quarterly, semi-annually, annually or multiyear even

  • Cloud
22d ago

Missing paused project from dashboard

Hi, I'm trying to restore paused projects, but they are completely missing from my dashboard. A few months ago, I received this email: Your project "Name" has been paused Hi unkn0wnd.fbx, Your projec...

  • Storage
  • Cloud
45d ago

Hello, Facing "domain owned by different organization error"

My site is still actively running on my custom domain, but I deleted the organization it belongs to without unlinking it first. Now I'm blocked with the 'Domain is owned by a different organization' e...

  • Cloud
25d ago

Expired TLS certificate for verified custom domain on Appwrite Sites

Description My Appwrite Sites deployment is serving an expired TLS certificate for my verified custom domain, preventing users from accessing the site securely. Affected domain: prompty.amatasoftwar...

  • Sites
  • Web
  • Cloud
35d ago

Flutter SDK 28.1.0 is not Wasm ready

The latest flutter SDK 28.1.0 is not wasm ready. mqtt_browser.dart has dart:html import. Any plans to support wasm for flutter web ?

  • Flutter
33d ago

Unable to use JWT on storage file retrieval

Since I have updated to the latest appwrite Flutter package (28.1.0) I am unable to retrieve files using the file ID: await getJwt(); //makes sure a valid JWT is used appwrite.Client client = app...

  • Self Hosted
  • Flutter
  • Storage
25d ago