I created a new platform but when I cloned the source, I didn't see the lib/... folder, only env. Then I created a .env file and added those files, then pinged but got error 500. What should I do next?
TL;DR
Developers are having trouble connecting ping after creating a new platform and not finding the lib/ folder. They tried adding files to the .env folder but still received error 500. To troubleshoot, check the SDK version and see if it aligns with requirements. Additionally, double-check the file structure and ensure all necessary files are in place for the ping connection to work correctly.